We’re proud of our strong history of friendly, knowledgeable service and our reputation for expert advice. Here are some of the things our customers are saying about us.
If you would like to share your feedback on your Keith Hay Homes experience, we’d love to hear from you.
Whilst our beach house was being built at your Paraparaumu yard we have been dealing with Leanne on all aspects of the building process, from arranging permits to deciding on what wardrobe doors to choose, color schemes, right through to what type of lights to get.
She is very helpful and always went out of her way to make herself available for whatever we required.
She has made this building process for us an enjoyable experience and we wish to thank her very much.
Mr & Mrs Montgomerie chose Keith Hay Homes to build their new coastal home.
"We had visited the showhome at Whangarei on numerous occasions and the design was exactly what we were wanting.
We found the service from all the Whangarei Branch staff absolutely spot on and have no hesitation in recommending their services to others".
Just a note to say most grateful thanks for all your help and consideration to make this purchase so easy and hassle free. Jody, your help with cottage removal and Council requirements helped greatly. Christine, many thanks for your able help and consideration for all the little details which are necessary when building a new house.
I will be happy to recommend the team to anyone who is thinking of building. It has been a happy and rewarding experience.
Bupa are 100% satisfied with the product and we have received many favourable comments about it. The quality is of a very high standard. We want to congratulate you for making this process so easy, meeting our design expectations, fitting in with our specifications and changes required and the "can do" attitude of the team. I am amazed at the "stress free" experience it has been for us.
We commend your team, especially Euan, Leanne and Maurice in Te Puke and the contractors on site.
We would like to thank you for the great service when we purchased our Keith Hay showhome from Paraparaumu.
Once we made the decision that we wanted the house we were very impressed how quickly our house was relocated on our site in Bulls.
The house move went well and within four weeks of seeing the house in your yard we were moving into our new home.
The follow up service after the move was excellent and we have no complaints about the house. We are enjoying being very warm this cold winter.
Once again thanks for making things so easy.
The purpose of this letter is to highlight to you the outstanding service that I received from two of your staff. As a result of this service I have unreservedly recommended your company to friends and family, which I believe has resulted in three approaches to other Keith Hay Homes offices in the North Island.
I would like to take the time to tell you what a pleasure it was dealing with the Staff in Whangarei when I bought my new home, I found you all to be absolutely wonderful.
I am very happy with my house and get fantastic comments from my friends and visitors, they are always suprised how nice my Keith Hay Home is and they particularly like my bathroom.
I would not hesitate to recommend Keith Hay Homes to any potential buyer and I wish Melanie and the staff well.
Just a quick note to say how impressed I have been with you all since we started the project. Too often people complain and don't say thank you, which is why I am sending you this letter by e-mail.
Lavel & Ross you have both gone the extra mile, especially when I started getting cold feet or angry with the councils.
Lavel, you have taken my humour well and answered all my questions even though sometimes it has been extra work for you to find out and get back to me.
Graeme, your weekly reports and phone calls have been very much appreciated.
The two guys building the first house are friendly and pleasant to talk to.
I am making sure everyone knows how excellent the team are at Drury.
Once again thanks folks. It has been and will be appreciated as we move ahead.
Thanks to all the team at Keith Hay Homes for the successful delivery of our project of new classrooms and staffrooms.
This was an important project for St Cuthbert’s College and the team from Keith Hay worked through issues professionally and delivered a fantastic product that exceeded our expectations.
I have just built a minor dwelling in my back yard this year and I really enjoy and am happy about this dwelling. I was so lucky to choose Keith Hay Homes as my construction company.
Keith Hay Homes made my dream come true. They helped me to start my new life and their manager and builder always showed their sincerity to me and were so trustworthy and dependable. I really appreciate everything they did for me. Thank you so much!
"Our brand new Keith Hay Home was delivered to Hororata on 30 July 2010, only a few kilometres from the epicentre of the Earthquake which struck on 4 September 2010. The Keith Hay Home survived without even a crack. After many subsequent aftershocks a minor crack developed in the Gibboard over one door, which Keith Hay Homes repaired free of charge. We are absolutely thrilled with the performance of Keith Hay Homes".
Keith Hay delivered a home that was better than we originally envisaged...
" Keith Hay Homes did two things which stand out for our family, firstly they exceeded our
expectations in customer service & secondly delivered a home that was better
than what we originally envisaged. Our brief was not an easy one & there
were delays with Council, as well as some unanticipated obstacles along the way,
but the end result was truly worth the wait, fantastic use of space, great
indoor outdoor flow & design flare. If we were to build again in the future,
we would only use Keith Hay Homes."
The service has been awesome, and nothing was ever a problem...
Wow, our house has arrived and finally living in it. So exciting. Steve at KHH in Bulls was very helpful in the whole process, as we were able to take out a bedroom, make the lounge bigger and change the kitchen to suit us, without being a problem. We followed the whole building process from start to finish, being able to have a look whenever, photos being sent through from Steve, and following the house over, whilst being kept in the loop.
We have already had lots of visitors and everyone has loved everything about it, especially the open plan living.
We would recommend KHH to anyone, as the service has been awesome, and nothing was ever a problem.
On an extra note, Central House movers who did the delivery were very professional in moving our house, as there was no damage and the staff were wonderful.
We would like to thank everyone who has helped us achieve our dream of a new house.
Geoff & Linda Allen and girls
We chose a Keith Hay Homes First Choice 105 as our new holiday home in Duvuachelle, near Akaroa. With open plan living, three beds and two bathrooms the plan offered us the accommodation we needed for our family.
We were given the peace of mind of a very competitive fixed price, which covered the build, consenting and delivery. We were given the opportunity to have input into the design and finishes. Our new home was built in the yard in Hornby. We were made very welcome when we came to inspect progress on a regular basis.
Regular payments reflected the actual progress made on site. We took delivery in mid 2017. The site works work completed professionally, despite a challenging access. The overall quality of the workmanship was very good. All making good was completed prior to the final payment being required.
The price for the finished home was exactly what we had been quoted. Likewise the finishes, fittings etc. were all as per plan. The team at Keith Hay Homes worked with us every step of the way. All in all, great value for money.
We have now had the opportunity to add the hard and soft landscaping and are very proud of our new holiday home. We would recommend their services to everyone and are looking at repeating the exercise with other members of our family.
Last year I was fortunate enough to contemplate embarking on the building of a new transportable home through Keith Hay Homes (KHH) Te Puke.
Our home was delivered to our location along the East Coast on the 12th July 2016 and I have to say that the whole process from when I first looked at your homes on the internet until when the house was finally delivered has been nothing but pleasure and absolute satisfaction in your product and the professionalism from your staff namely; Stead Mills, Steven Farrant and Heather Borland from Te Puke.
Steven and Steve have been a joy to deal with. Right from when I first made contact with Steven, he never gave up in staying in touch with me as I had a few matters that had to be dealt with through the Maori Land Court before we were given the legal authority to begin building.
I was impressed with KHH in allowing us to vary the standard model and upgrade it into an up market style of home. I was very happy at the way the house looked upon final completion. Stead kept in contact with me by email and phone right throughout the entire build. Even though I hardly saw the house throughout the whole time (I live in Auckland and my brother in Rotorua), he kept me updated with photographs and emails of each stage of the building process.
I was also blown away about how quickly it took to build. I only went unconditional the week before Christmas and it was finished by July which is pretty incredible.
Stead came down and stayed with us for 2 nights (in our dad's family home next door) when Willcox Transport delivered the house and he fitted in really well which made it so easy for all of us.
KHH have to come back for a couple of paint touch ups and no building project will ever be without any problems but I found your company ever so obliging to resolve any issues that had arisen.
Pictures say a thousand words, so your website is excellent with lots of photos, plans and designs. The homes are affordable with the option to upgrade to whatever the owner may wish to change, but it's the small things like arranging for us to meet with a Resene Colour Consultant which can turn any basic design into something special.
I think the decision for me to choose KHH was not really so much about the price - yes it is important but price is not everything, but it's about reputation and longevity and the fact that KHH has been around since 1938 speaks for itself. Keith Hay Homes is a New Zealand institution that you can trust and are reliable knowing that they are not going to go belly up tomorrow like many other building firms and franchises that are out there.
Please pass on my thanks to your Te Puke Branch. The Bay of Plenty is a growing area and I know they will do well.
And finally thank you to Keith Hay Homes for your professionalism and for giving us a beautiful home without all the anxiety and worry that happens when you take on a big project like this.
I would like to say a big thanks to the team at KHH with special mention to yourself (Caroline), Len, Daryl, Rhett and Julie. Michelle is really appreciative and over the moon with the bottle of champagne and the gift cards for her birthday this was a very nice and unexpected surprise for the finish of this part of our project.
Both Len and Daryl have been great to deal with and we have come up very happy with the finished product and the assistance provided where necessary.
Again a big thanks to the team as this has been life changing for our little family.
What a joy to be involved with Leigh, Sarah and the team at Keith Hay Homes.
From the first visit to talk options, costs and design, to moving in, we were involved the whole way. If we couldn't get to the site each week to take photos of progress,Sarah sent pics to us, and we were made welcome when we arrived. Everyone was very approachable and friendly, and we always treated with respect, I appreciated the humour shared as it showed we were working together. I loved seeing the dates of progress of my build on the whiteboard so I knew when things were taking place. The expertise of the demolition crew and the drivers was amazing.
I was lucky enough to have Leigh standing with me as my home arrived, he understood my tears of relief and happiness.I asked for a change to my deck after the piles were down and Leigh was quick to check it was possible and the change was made.
Such an exciting but stressful time for me and my family was made so easy.