We’re proud of our strong history of friendly, knowledgeable service and our reputation for expert advice. Here are some of the things our customers are saying about us.
If you would like to share your feedback on your Keith Hay Homes experience, we’d love to hear from you.
Whilst our beach house was being built at your Paraparaumu yard we have been dealing with Leanne on all aspects of the building process, from arranging permits to deciding on what wardrobe doors to choose, color schemes, right through to what type of lights to get.
She is very helpful and always went out of her way to make herself available for whatever we required.
She has made this building process for us an enjoyable experience and we wish to thank her very much.
Mr & Mrs Montgomerie chose Keith Hay Homes to build their new coastal home.
"We had visited the showhome at Whangarei on numerous occasions and the design was exactly what we were wanting.
We found the service from all the Whangarei Branch staff absolutely spot on and have no hesitation in recommending their services to others".
Just a note to say most grateful thanks for all your help and consideration to make this purchase so easy and hassle free. Jody, your help with cottage removal and Council requirements helped greatly. Christine, many thanks for your able help and consideration for all the little details which are necessary when building a new house.
I will be happy to recommend the team to anyone who is thinking of building. It has been a happy and rewarding experience.
Bupa are 100% satisfied with the product and we have received many favourable comments about it. The quality is of a very high standard. We want to congratulate you for making this process so easy, meeting our design expectations, fitting in with our specifications and changes required and the "can do" attitude of the team. I am amazed at the "stress free" experience it has been for us.
We commend your team, especially Euan, Leanne and Maurice in Te Puke and the contractors on site.
We would like to thank you for the great service when we purchased our Keith Hay showhome from Paraparaumu.
Once we made the decision that we wanted the house we were very impressed how quickly our house was relocated on our site in Bulls.
The house move went well and within four weeks of seeing the house in your yard we were moving into our new home.
The follow up service after the move was excellent and we have no complaints about the house. We are enjoying being very warm this cold winter.
Once again thanks for making things so easy.
The purpose of this letter is to highlight to you the outstanding service that I received from two of your staff. As a result of this service I have unreservedly recommended your company to friends and family, which I believe has resulted in three approaches to other Keith Hay Homes offices in the North Island.
I would like to take the time to tell you what a pleasure it was dealing with the Staff in Whangarei when I bought my new home, I found you all to be absolutely wonderful.
I am very happy with my house and get fantastic comments from my friends and visitors, they are always suprised how nice my Keith Hay Home is and they particularly like my bathroom.
I would not hesitate to recommend Keith Hay Homes to any potential buyer and I wish Melanie and the staff well.
Just a quick note to say how impressed I have been with you all since we started the project. Too often people complain and don't say thank you, which is why I am sending you this letter by e-mail.
Lavel & Ross you have both gone the extra mile, especially when I started getting cold feet or angry with the councils.
Lavel, you have taken my humour well and answered all my questions even though sometimes it has been extra work for you to find out and get back to me.
Graeme, your weekly reports and phone calls have been very much appreciated.
The two guys building the first house are friendly and pleasant to talk to.
I am making sure everyone knows how excellent the team are at Drury.
Once again thanks folks. It has been and will be appreciated as we move ahead.
Thanks to all the team at Keith Hay Homes for the successful delivery of our project of new classrooms and staffrooms.
This was an important project for St Cuthbert’s College and the team from Keith Hay worked through issues professionally and delivered a fantastic product that exceeded our expectations.
I have just built a minor dwelling in my back yard this year and I really enjoy and am happy about this dwelling. I was so lucky to choose Keith Hay Homes as my construction company.
Keith Hay Homes made my dream come true. They helped me to start my new life and their manager and builder always showed their sincerity to me and were so trustworthy and dependable. I really appreciate everything they did for me. Thank you so much!
"Our brand new Keith Hay Home was delivered to Hororata on 30 July 2010, only a few kilometres from the epicentre of the Earthquake which struck on 4 September 2010. The Keith Hay Home survived without even a crack. After many subsequent aftershocks a minor crack developed in the Gibboard over one door, which Keith Hay Homes repaired free of charge. We are absolutely thrilled with the performance of Keith Hay Homes".
Keith Hay delivered a home that was better than we originally envisaged...
" Keith Hay Homes did two things which stand out for our family, firstly they exceeded our
expectations in customer service & secondly delivered a home that was better
than what we originally envisaged. Our brief was not an easy one & there
were delays with Council, as well as some unanticipated obstacles along the way,
but the end result was truly worth the wait, fantastic use of space, great
indoor outdoor flow & design flare. If we were to build again in the future,
we would only use Keith Hay Homes."
The service has been awesome, and nothing was ever a problem...
Wow, our house has arrived and finally living in it. So exciting. Steve at KHH in Bulls was very helpful in the whole process, as we were able to take out a bedroom, make the lounge bigger and change the kitchen to suit us, without being a problem. We followed the whole building process from start to finish, being able to have a look whenever, photos being sent through from Steve, and following the house over, whilst being kept in the loop.
We have already had lots of visitors and everyone has loved everything about it, especially the open plan living.
We would recommend KHH to anyone, as the service has been awesome, and nothing was ever a problem.
On an extra note, Central House movers who did the delivery were very professional in moving our house, as there was no damage and the staff were wonderful.
We would like to thank everyone who has helped us achieve our dream of a new house.
Geoff & Linda Allen and girls
PROUD OF OUR NEW HOME
Making the choice to build our new home with Keith Hay presented us with a most
rewarding experience. We became a big part of the process, which turned out to
be hassle-free and thoroughly enjoyable. There were times when we must have
been a pain in the neck, making last minute changes, and adding bits and pieces
that were not on the original plans, but problems were met with understanding
and encouragement. So much so, that by the end of the journey we felt as though
we were part of the Keith Hay family.
From the very first day when we entered the yard at Drury, it was a complete
pleasure to work with Barry, Maria, and Robert. We were able to be involved
every step of the way, we were always welcome at the building site, and we
found their suggestions helpful and much appreciated. Barry promised to keep
within our budget and he certainly delivered.
Seeing our house arrive at four-thirty a.m. on a cool spring morning, was an
awesome sight. We marvelled at the professionalism and skills of the men moving
the house and securing it to the section.
Everyone who has visited our new house have been most impressed and
complimentary. We are very proud of her and are totally in love! She is
learning to love us!